Billing Terms And Conditions

These Billing Terms and Conditions explain how payments are handled at PharmaFoot UK. By placing an order on pharmafoot.co.uk, you agree to the terms below.

1. Accepted Payment Methods

We offer the following payment options:

Credit and debit cards: Visa, Mastercard, American Express, Diners Club, Discover, Maestro and UnionPay
PayPal and Klarna
Apple Pay, Google Pay and Shop Pay
Bank transfers for bulk orders: Please contact us before ordering to arrange payment.

Payment options may vary depending on your location, device and payment provider. Available options will be displayed at checkout.

All payments are processed in British Pounds (GBP £).

Pricing and Currency

All prices on our website are listed in GBP (£) and include VAT where applicable.

We offer free standard shipping on all UK orders. Your total order cost will be clearly displayed at checkout before you complete payment.

Prices may change without notice. Changes will not affect orders that have already been placed and paid for.

Payment Processing

Full payment is required when you place your order. Orders will only be processed and dispatched once payment has been successfully received.

If your payment is declined or fails, please check your payment details or try another available payment method.

For bulk orders paid by bank transfer, processing will begin once the funds have cleared.

Secure Payments

Our website uses SSL encryption, and payments are processed through Shopify checkout and trusted third-party payment providers.

PharmaFoot UK does not store your full card details on its own servers.

Order Confirmation

After successfully placing your order, you will receive a confirmation email containing your order details.

If a stock or payment issue prevents us from fulfilling your order, we will contact you promptly to arrange a suitable solution or refund.

Promotions and Discount Codes

Promotional offers and discount codes are subject to the conditions provided when they are issued.

Unless otherwise stated:

Discount codes cannot be combined with other offers.
Offers may have expiry dates, minimum spending requirements or product exclusions.
Discount codes must be entered at checkout and cannot be applied after an order has been placed.

We may change or end promotions at any time. This will not affect discounts already applied to completed orders.

Refunds and Billing Disputes

Refunds are handled in accordance with our Return and Refund Policy and returned to the original payment method.

After a refund has been issued, the time it takes to appear in your account will depend on your bank or payment provider.

If you notice an incorrect charge, duplicate payment or another billing issue, please contact us with your order number and details of the problem so we can investigate.

We encourage you to contact us first so we can help resolve any concerns. This does not affect your right to raise a dispute with your payment provider. We may challenge chargebacks where our records show that a payment was valid.

Fraud Prevention

To protect our customers, we may hold or cancel orders where payment activity appears fraudulent or unauthorised.

We may request additional verification before processing an order. If an order is cancelled after payment has been received, any refund due will be returned to the original payment method.